Resource
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Discontinued
Dear valued Customer,
This letter is to officially notice you that Brilloop has decided to discontinue the manufacturing of following items, as products with better quality and better performance will replace the previous ones.
If you have any questions, please contact us by email.
Products Affected
EOL Product Model Last order time MOQ EOL Date Suggested Alternative Products MFL75W50-25/60/90/130x60 31 May, 2024 500 1 Jun, 2024(Ready) MFL75W50B / MFL75W50E MFL150W50-25/60/90/130x60 31 May, 2024 500 1 Jun, 2024(Ready) MFL150W50B / MFL150W50E MFL230W50-25/60/90/130x60 31 May, 2024 500 1 Jun, 2024(Ready) MFL230W50B / MFL230W50E MFL300W50-25/60/90/130x60 31 May, 2024 500 1 Jun, 2024(Ready) MFL300W50B / MFL300W50E BLP-SFL20WC 31 Oct, 2022 500 1 Feb, 2023(Ready) BLP-SFL30WC MFL450Wyy-zzzz 30 Sept, 2022 50 1 Jan, 2023(Ready) 2MFL450Wyy-zzzz MFL600Wyy-zzzz / / 1 Apr, 2022 2MFL650Wyy-zzzz MFL900Wyy-zzzz / / 1 Apr, 2022 2MFL900Wyy-zzzz MFL1200Wyy-zzzz / / 1 Apr, 2022 2MFL1350Wyy-zzzz -
Product Change
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Brilloop_F23_Color change of the stainless steel clip for the black luminaire
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Brilloop_M18_Structure change on module
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Brilloop_M17B.L-LED brands change
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Brilloop_M17-300W Driver model change
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Brilloop_H18.F_Add alternative driver solution
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Brilloop_H18 Driver cover change
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Brilloop_S19 Color change of powder coating
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Brilloop_M17 Waterproof connector change
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Brilloop_F17 Driver cover shape change
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Brilloop_M17 Power Cable(150W-300W)
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Warranty
STANDARD WARRANTY
1. Warranty Period
Product Warranty Period Highbay Light: H18, H21 Floodlight: F20.A/B/C, F23A.S/H/P/N, F24,
M17, M17.E, M17B.L, M18, M18B.E, M19, M20, M21, M22
Street Light: S19
5 years
Floodlight: F17.C, F17.DC, F20C.S-DC, F20C.H-DC, F23A.S-M, M17B.L-DC
3 years
Floodlight: F17.AC, F17.AC-PIR
2 years The "Warranty Period" will begin at the date of production finished as indicated on the label. Every product can be tracked according to the PI number on the label.
2. Guarantee Performance
Brilloop is responsible for the quality during warranty period, will either repair or provide a replacement product (or components) for the defective product, or to an appropriate credit for the purchase price thereof. Repairs, replacements or remedies will not extend or renew the applicable Warranty Period. Warranty Compensation will be based on ”usage factors and time in use” and “Technology Value” and will be pro-rated based on this and information collected from buyers.
Additional costs (e.g. demounting, freight for defect components or luminaries, disposal, mounting, ride time, tools for lifting and scaffolding) or other costs coming from a breakdown of installation or costs in relation with consequential damage are not covered by the warranty.
3. Process for warranty
Every defect must be reported to Brilloop with an information collection form. Clear pictures, videos, working condition and failure descriptions should be provided for analysis. Based on the evidence and preliminary analysis result, Brilloop will determine the solutions.
4. Exclusion
It is the responsibility of the purchaser to obtain all necessary approvals and to understand the product's intended use and all relevant instructions, recommendations, and guidelines for the proper installation. The purchaser is responsible for suitability of installation and full implementation and must determine potential risk in applications and installations independently.
Below cases will be excluded in this warranty:
a) Defects caused by corrosive environments, excessive wear and tear, neglect, carelessness, accident, abuse, misuse, improper or abnormal use of the products.
b) Electrical supply conditions, including supply spikes, over-voltage/under-voltage and ripple current.
c) Merely negligible and insignificant damage or defects of the guarantee product (e.g. outage of individual of several LED chips or LED arrays).